-ON DEMAND PRINT-
Your order will be manufactured immediately after receipt of payment in a factory that is as close to the delivery address as possible
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You will therefore benefit from the shortest possible delivery times
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Energy is saved through short delivery routes
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No additional storage is required, which results in cheaper prices
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PRODUCTION FACILITIES IN:
Birmingham, UK
Toronto, Canada
Riga, Latvia
Barcelona, Spain
Cincinnati, Ohio, US
Charlotte, NC, US
Dallas, TX, US
Tijuana, Mexico
Rio de Janeiro, Brazil
Amakusa, Japan
Brisbane, Australia
Melbourne, Australia
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-FREE DELIVERY WORLDWIDE-
How is this possible?
Thanks to the globally distributed production facilities, shipping prices are kept as low as possible. They are included in the respective product price, so that you do not experience any surprises when checking out. The price stated for the product can still vary, if; for example, your location cannot be determined in order to automatically adjust the VAT. The basic price includes 19% VAT, which means; that in many cases, you have to pay a lower price at checkout. After the payment process, there are no further costs, unless the price of a package exceeds the duty-free allowances of the respective country.
Shipping?
The shipping method cannot be selected. Depending on the region, different shipping companies are used, which deliver the packages directly to the specified delivery address.
My Informations?
You will receive some information about the progress of the order by email, including the shipping company's tracking number, which you can use to track your order in most countries.
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-Orders-
How are your products made?
We work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!
How do I track my order?
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at [info@cannabis-artworks.com].
I received a wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at [info@cannabis-artworks.com] within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!
-Delivery-
When will I get my order?
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
● USA: 3–4 business days
● Europe: 6–8 business days
● Australia: 2–14 business days
● Japan: 4–8 business days
● International: 10–20 business days
Where will my order ship from?
We work with an on-demand order fulfillment company with facilities worldwide!
Will I be charged customs for my order?
An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your order
My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
● Check your shipping confirmation email for any mistakes in the delivery address
● Ask your local post office if they have your package
● Stop by your neighbours in case the courier left the package with them
If the shipping address was correct, and the package wasn't left at the post office or at your
neighbor’s, get in touch with us at [info@cannabis-artworks.com] with your order number.
If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost!
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-Returns-
What’s your return policy?
We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at [info@cannabis-artworks.com]!
Do you offer refunds?
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at [info@cannabis-artworks.com] with photos of wrong/damaged items and we’ll sort that out for you.
Can I exchange an item for a different size/color?
At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section.
Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at [info@cannabis-artworks.com] within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!
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